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Conflict is a natural and inevitable part of a workplace. Left unresolved, however, conflict can lead to decreased productivity, low morale and even violence. That’s why it’s important to have a process in place for resolving conflicts as quickly and efficiently as possible.

Define the problem

When defining the problem, you have to ask certain questions. What exactly is the source of the conflict? Is it a personality clash, miscommunication or something else entirely? Once you’ve identified the root cause of the conflict, you can begin to develop a plan for resolving it.

Involve those affected by the conflict

The next step is to involve those affected by the conflict. In a business setting, this may include employees, managers or even customers. The goal is to get everyone’s input and perspective on the situation.

Develop a resolution plan

This may involve workplace mediation, counseling or other forms of dispute resolution. The key is to find a solution that works for everyone. The method you choose will depend on the severity of the conflict and the people involved.

Implement the resolution plan

This may require some trial and error, but it’s important to stick with it until the conflict gets resolved. For instance, if you’re mediating a conflict between two employees, you may need to meet with them individually and then together to iron out the details.

Follow up

Once the conflict is resolved, it’s important to follow up to ensure that the resolution plan is working. This may involve checking in with the relevant parties, such as employees or customers on a regular basis, or conducting a post-mortem analysis to identify what went well and what could be improved.

Conflict resolution is an important process in any workplace. By following these steps, you can ensure that conflicts gets resolved quickly and efficiently and that everyone involved is satisfied with the outcome.

Employees in California are entitled to a workplace that’s free of hostility. Unfortunately, in spite of the illegality of it, workplace bullying happens. It can carry various negative effects.

What is workplace bullying?

Everyone has heard of children being bullied, but adults can also suffer bullying. Workplace bullying is a type of aggressive behavior exhibited toward an employee by another worker, supervisor or boss. These behaviors can include anything that makes employees uncomfortable such as harassment, emotional abuse, exclusion or uncivil treatment. When workplace bullying occurs, it happens over a prolonged period of time.

What are the signs of workplace bullying?

Workplace bullying can signify different behaviors. When someone is being bullied, they are the target of insults, unwanted comments and intimidation. The bully often berates someone, makes nasty remarks, excludes people, makes threats or criticisms and even takes credit for someone else’s work.

The signs of bullying in the workplace aren’t always obvious. Sometimes, they might be subtle or passive aggressive to the point where the victim isn’t even sure that they’re being bullied.

What are the effects of workplace bullying?

When a person is bullied in the workplace, it can result in various physical and psychological problems. Many victims experience chronic headaches, anxiety, depression, neck pain, post-traumatic stress disorder or PTSD, problems sleeping such as insomnia and even suicidal thoughts.

Workplace bullying also has an effect on the person’s work performance. Those who face bullying often doubt themselves and no longer want to even go to work. They might call in sick more often and worry for their jobs. It’s common for the victim’s work performance to suffer as well.

If you’re facing workplace bullying, it’s important to immediately report it to your supervisor or human resources department.

California residents who work at the same company aren’t always going to get along. However, certain workplace disputes should be resolved. Workplace mediation can help.

What is workplace mediation?

Workplace mediation is a method that can be used to settle disputes among people working in the same company. Mediation helps to ease issues before they become bigger. It can help with the employees’ relationship so that they feel better able to work together in a civil and productive manner. A neutral mediator helps the parties work through their dispute.

How can workplace mediation be successful?

Workplace mediation can be successful when it’s carried out properly. If you are serving as the mediator, it’s important to first find out what’s causing the dispute. Go directly to the employees engaged in the issue and speak with them privately in a private, safe place.

Give the parties the opportunity to explain their sides of the story and air their concerns. Remain neutral while listening to them, but make sure to keep things positive as you want to find a solution that works for all parties.

If necessary, you should investigate the matter causing the dispute. Do this while using all the information each party has given you. Remain neutral at all times and make sure you understand each person’s view in the situation.

You should aim to find a solution to the dispute that’s somewhere in the middle. This shows the parties that you aren’t taking sides and that a solution can be found that doesn’t favor either one of them but meets them both halfway. You should also decide on the responsibilities of each party in resolving the dispute so that it doesn’t arise again in the future.

Workplace mediation is also useful for devising preventive strategies for potential disputes in the future. Documenting how mediation goes each time you use it is helpful. Some conflicts might require additional steps or modifications, but you will have a better idea of how to handle things moving forward.

If your employees are involved in a dispute, workplace mediation can help settle it.