Mediation is a popular workplace dispute resolution technique in which a neutral third party, called a mediator, facilitates communication between two or more parties to help them resolve conflict. If you’re expecting to participate in workplace mediation, preparing yourself can put you ahead of the rest when the process begins.
Know your key interests
You first need to know what you want out of the mediation process. Be sure to be as specific as possible about your claims and what outcomes you’re hoping to achieve. This will help the mediator better understand your case and develop a strategy to help resolve the dispute.
Do your research on the rules and the process
Knowing the basics of workplace mediation will help you understand what to expect and how the process works. Familiarize yourself with things, like confidentiality, the role of the mediator, and whether or not there are time limits on the process. Doing your homework ahead of time can save you from any surprises down the road.
Understand the other party’s position
In order to effectively negotiate, you need to understand where the other party is coming from. What are their key interests? What do they see as a resolution to the conflict? Understanding the other side’s perspective can help you find common ground and come up with compromises that both parties can agree on.
Prepare for any outcome
It’s important to prepare yourself for the possibility of workplace mediation ending with an unfavorable outcome. Have a backup plan in place, just in case things don’t go your way. This could mean, for instance, having another job lined up or getting legal counsel to help you protect your rights if the mediation process doesn’t result in a settlement.
Mediation is an important tool that usually helps people resolve workplace disputes without having to go to court. However, it’s important to put yourself in a better position to achieve a favorable outcome by preparing yourself.